Tips & Insights
There are a few realities associated with Non-Compete Agreements in general, and for cosmetology professionals in particular:
1. Stylists are NOT lawyers (and vice-versa, thank goodness).
2. Many stylists are a bit intimidated by legal issues, such as Non-Compete Agreements.
3. Salon owners KNOW THIS and use it to their advantage.
4. ALMOST ALL NON-COMPETE AGREEMENTS ARE UNENFORCEABLE (INVALID).
As the leading provider of upscale salon suites facilities in Texas, we have seen it many times: a stylists wants to strike out on her own, make her own way, build her own business, finally make some REAL money, and take control of her own career. But she feels she can't because she signed a pesky Non-Compete Agreement (sometimes known as a Covenant Not To Compete) with her current employer, which says something like she can't leave and work as a stylist, usually within a certain distance from the current salon. So she is intimidated into staying, resigned to limiting her income and independence, fearful of her salon owner "coming after " and suing her if she leaves. Understandably, this strikes more than a little fear into the hearts of most people.
Many salon owners know this and understand the power of intimidation, particularly on someone without the legal background and/or resources to understand that almost ALL Non-Compete Agreements are unenforceable (illegal). That's right, the Non-Compete Agreement that you signed at your current salon is probably not worth the paper it's printed on, and the courts have consistently rendered most similar agreements invalid.
Here's the deal -
A few years ago, the Texas legislature passed the Covenants Not To Compete Act, and any Non-Competition Agreement in the State of Texas must adhere to its provisions. Among other things, a Non-Compete Agreement must have several elements to make it valid: protect a legitimate business interest, have reasonable limitations as to the scope of activity to be restrained, have reasonable geographic and durational limitations, and (most importantly) be ancillary to or part of an otherwise enforceable agreement at the time the agreement is made. Whew...ok...that's a lot of legalese. What does it mean?
A Non-Compete will typically say that if you leave the salon's employ, you can't work within a certain radius of the salon's location (usually 10 miles) doing the same kind of work you did for the salon (cosmetology work), for a certain period of time (1 to 2 years). OK, pretty straight-forward so far, but the important part comes along in that last clause, "ancillary to or part of an otherwise enforceable agreement". What does that mean?
Texas is known as a "right to work" state, which essentially means that your employment is "at will" (basically, you can leave any time, they can terminate you any time). This is important because the Texas Supreme Court has held that an "at-will" employment relationship is not an otherwise enforceable agreement since it can be terminated at any time by either party. For this reason (here's the important part), a Non-Competition Agreement that is ancillary only to an "at-will" employment agreement is invalid, no matter how reasonable in scope on the other issues.
In simple terms, that means that if you have a Non-Compete Agreement that does not include other "independent consideration" (i.e. bonuses (and commissions are NOT bonuses), ownership in the salon, disclosure of confidential or proprietary information, etc.) , it is unenforceable, or not valid, no matter how reasonable the other provisions of the agreement may be.
We have seen many Non-Compete Agreements, and have yet to find one that adheres to the requirements of the Texas Covenants Not To Compete Act, which makes them legally invalid. Our experience has been that some salon owners are aware of this and others aren't, but that almost all use these agreements to intimidate stylists with no legal training and few financial resources to fight them. Knowing your rights and a little law can free you to pursue your career the way YOU want.
If you are thinking it is time to get out on your own, a suite is the best way to do it. Most stylists double their income when working for themselves in a suite environment (which is why the beauty industry is trending hugely toward salon suites). If it's your turn, and you have a Non-Compete Agreement, bring it to us, and with confidentiality, we will run it by our legal counsel to see if it is enforceable. It might be the best decision you have ever made!
For more information on Texas Non-Compete issues, click here.
Here is a good article that bears including on our continuing list of tips and helps for our professionals. For the original link, click here.
"Without clients, you’re just a person with scissors," says business expert Paul DiGrigoli, and he should know. After 30 years as a stylist and owner, he heads up a thriving salon and the über successful DiGrigoli School of Cosmetology. In this excerpt from his best-selling book and CD set, Booked Solid, he waxes on the reasons clients choose to stick with you for the long haul and how to make sure they stay in your chair.
Four Reasons Clients STAY:
1. Consistency. "You will be booked solid because you will deliver for your clients every time," Paul shares. "They know what to expect—great service and a great haircut— every time they sit in your chair. You’re always professional, you always do exactly what they want, you always exceed their expectations. Here’s the big question, who cuts your hair and why?"
2. Great attitude. "Do you like hanging out with miserable people?" Paul asks. "Be likeable and positive in every way with your client—about their hair and their look, but also about their life. As you get to know your clients, you have the opportunity to be helpful and over delivery in every way. For instance, if they mention they need a new car, mention that your brother works at the dealer across town. If they need childcare, maybe one of your friends runs a home daycare. When you really listen, you’ll hear ways you can contribute. Bottom line: make your chair a happy place. Never hang around someone who’s a wet blanket."
3. Education and service level. "Clients will stay with you if you can offer them everything they need from your chair. This is about convenience as much as anything else," he says. "Today one-stop shopping is a major modern convenience. When you are highly trained as a hairdresser, stylist, colorist and more, you are offering convenience and one stop shopping to your clients. Why would they stay with you for a cut when they have to go somewhere else for color, when that colorist could also give them a great haircut? The more you know and the more you can do, the better."
4. Availability. "Even after you are booked solid, how can you stay available for your clients? Planning is everything," Paul says. "At the end of each service, tell your client how long the cut or color will last and when they should return. You can even walk with them to the reception desk and let the receptionist know the date as well. This way, the client won’t be faced with calling you for an appointment when they need you immediately and find that you’re booked, forcing them into someone else’s chair or another salon." Paul says that another great offering is to work the hours that your clients need. "Perhaps you could add a couple of late nights or an early morning," he suggests. "Ask your clients what they need or just open up at different times and find out what works. When you accommodate them, they are appreciative and want to stay in your chair—the place where all of their needs are met."